ChargeOver incident

Database Connectivity Issue

Notice Resolved View vendor source →

ChargeOver experienced a notice incident on January 9, 2018, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2018, 09:43 PM UTC
Resolved
Jan 09, 2018, 10:40 PM UTC
Duration
57m
Detected by Pingoru
Jan 09, 2018, 09:43 PM UTC

Update timeline

  1. identified Jan 09, 2018, 09:43 PM UTC

    Our team has identified some database connectivity issues between hosts in our primary datacenter. This is causing outages to some ChargeOver instances. We will update with more information here.

  2. resolved Jan 10, 2018, 01:05 AM UTC

    This issue has been resolved. We will provide further updates soon.