ChargeOver incident

Degraded performance

Notice Resolved View vendor source →

ChargeOver experienced a notice incident on April 3, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2019, 01:27 PM UTC
Resolved
Apr 01, 2019, 02:06 PM UTC
Duration
—
Detected by Pingoru
Apr 03, 2019, 01:27 PM UTC

Update timeline

  1. resolved Apr 03, 2019, 01:27 PM UTC

    ChargeOver accounts experienced approximately 1 to 2 minutes of degraded performance due to an internal reporting job that generated an unusually large amount of SQL server traffic. A small # of HTTP request timeouts were seen as our load balancers/proxy servers re-routed traffic. Our engineering team is making adjustments to the reporting components to ensure this issue does not resurface.