ChargeOver incident

Trouble logging in from www.ChargeOver.com

Major Resolved View vendor source →

ChargeOver experienced a major incident on October 8, 2019 affecting Main Application, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2019, 12:02 PM UTC
Resolved
Oct 08, 2019, 12:09 PM UTC
Duration
7m
Detected by Pingoru
Oct 08, 2019, 12:02 PM UTC

Affected components

Main Application

Update timeline

  1. identified Oct 08, 2019, 12:02 PM UTC

    We have identified a problem with logging in from app.ChargeOver.com, and are working on a fix. ETA is approximately 15 minutes. If you log in from https://(your ChargeOver domain here).ChargeOver.com/admin/ you will be able to log in without problems. Please contact support at [email protected] if you need assistance. Only logins from https://app.ChargeOver.com/login are problematic.

  2. resolved Oct 08, 2019, 12:09 PM UTC

    The issues with the log in page have been resolved.