ChargeOver experienced a major incident on December 11, 2019 affecting Main Application, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Main Application
Update timeline
- investigating Dec 11, 2019, 12:00 PM UTC
We are investigating issues connecting to ChargeOver.
- monitoring Dec 11, 2019, 12:16 PM UTC
The system has stabilized and we are not seeing any additional connection issues at this time. We are still seeing some slow page loads and delayed payment processing times, and are investigating further.
- resolved Dec 11, 2019, 01:22 PM UTC
This incident has been resolved, and all services are functioning as expected. We are further investigating the root cause of this, but are not seeing any other issues at this time.