ChargeOver incident

DDoS

Notice Resolved View vendor source →

ChargeOver experienced a notice incident on October 6, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2022, 01:29 PM UTC
Resolved
Oct 04, 2022, 08:30 PM UTC
Duration
Detected by Pingoru
Oct 06, 2022, 01:29 PM UTC

Update timeline

  1. resolved Oct 06, 2022, 01:29 PM UTC

    ChargeOver experienced a DDoS (distributed denial of service) attack from a malicious actor using a large number of IP addresses and Digital Ocean ( https://www.digitalocean.com/ ) servers. An extremely large number of HTTP requests (hundreds of thousands of requests in just a few minutes) were directed at our servers in a very short amount of time, and this degraded the performance of ChargeOver's systems enough to make ChargeOver unavailable or slow for some users, for approximately 30 minutes. ChargeOver staff were immediately alerted of the attack, and responded by deploying firewall rules to block the attack. No intrusions made, no vulnerabilities were exploited, no data loss occurred, and scheduled payment processing was unaffected. ChargeOver is already in process of deploying additional DDoS mitigation tools into our network to mitigate against any future DDoS attacks.