ChargeOver incident

In-app pages are not loading correctly; trouble logging in

Major Resolved View vendor source →

ChargeOver experienced a major incident on May 19, 2023 affecting Main Application and Search, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 01:40 AM UTC
Resolved
May 19, 2023, 01:58 AM UTC
Duration
17m
Detected by Pingoru
May 19, 2023, 01:40 AM UTC

Affected components

Main ApplicationSearch

Update timeline

  1. identified May 19, 2023, 01:40 AM UTC

    We have identified an issue causing trouble logging in, and causing some pages to load incorrectly. ETA to fix is less than an hour.

  2. monitoring May 19, 2023, 01:50 AM UTC

    A fix has been implemented, and we are monitoring to make sure all services have recovered.

  3. resolved May 19, 2023, 01:58 AM UTC

    This issue has been resolved. Please contact us if you continue to have any trouble.