Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on April 29, 2026 affecting Character.AI, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 11:36 PM UTC
Resolved
Apr 29, 2026, 11:50 PM UTC
Duration
13m
Detected by Pingoru
Apr 29, 2026, 11:36 PM UTC

Affected components

Character.AI

Update timeline

  1. investigating Apr 29, 2026, 11:36 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 29, 2026, 11:50 PM UTC

    This incident has been resolved.