Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on April 28, 2026 affecting Character.AI, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 12:54 PM UTC
Resolved
Apr 28, 2026, 01:22 PM UTC
Duration
28m
Detected by Pingoru
Apr 28, 2026, 12:54 PM UTC

Affected components

Character.AI

Update timeline

  1. investigating Apr 28, 2026, 12:54 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 28, 2026, 01:22 PM UTC

    This incident has been resolved.