Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on May 15, 2026 affecting Search, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 03:37 AM UTC
Resolved
May 15, 2026, 05:32 AM UTC
Duration
1h 54m
Detected by Pingoru
May 15, 2026, 03:37 AM UTC

Affected components

Search

Update timeline

  1. investigating May 15, 2026, 03:37 AM UTC

    We are currently investigating this issue.

  2. resolved May 15, 2026, 05:32 AM UTC

    We are currently investigating this issue.