Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on May 12, 2026 affecting Character.AI, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 10:48 PM UTC
Resolved
May 12, 2026, 10:57 PM UTC
Duration
9m
Detected by Pingoru
May 12, 2026, 10:48 PM UTC

Affected components

Character.AI

Update timeline

  1. investigating May 12, 2026, 10:48 PM UTC

    We are currently investigating this issue.

  2. resolved May 12, 2026, 10:57 PM UTC

    This incident has been resolved.