Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on May 5, 2026 affecting Character.AI, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 11:59 PM UTC
Resolved
May 06, 2026, 12:12 AM UTC
Duration
12m
Detected by Pingoru
May 05, 2026, 11:59 PM UTC

Affected components

Character.AI

Update timeline

  1. investigating May 05, 2026, 11:59 PM UTC

    We are currently investigating this issue.

  2. resolved May 06, 2026, 12:12 AM UTC

    This incident has been resolved.