Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on May 6, 2026 affecting Character.AI, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 12:00 AM UTC
Resolved
May 06, 2026, 12:12 AM UTC
Duration
11m
Detected by Pingoru
May 06, 2026, 12:00 AM UTC

Affected components

Character.AI

Update timeline

  1. investigating May 06, 2026, 12:00 AM UTC

    We are currently investigating this issue.

  2. resolved May 06, 2026, 12:12 AM UTC

    This incident has been resolved.