Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on February 27, 2026 affecting Character.AI, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 11:35 PM UTC
Resolved
Feb 27, 2026, 11:55 PM UTC
Duration
19m
Detected by Pingoru
Feb 27, 2026, 11:35 PM UTC

Affected components

Character.AI

Update timeline

  1. investigating Feb 27, 2026, 11:35 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 27, 2026, 11:55 PM UTC

    This incident has been resolved.