Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on February 27, 2026 affecting Search, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 11:44 PM UTC
Resolved
Feb 28, 2026, 12:39 AM UTC
Duration
54m
Detected by Pingoru
Feb 27, 2026, 11:44 PM UTC

Affected components

Search

Update timeline

  1. investigating Feb 27, 2026, 11:44 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 28, 2026, 12:39 AM UTC

    We are currently investigating this issue.