Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on February 28, 2026 affecting Character.AI, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2026, 02:12 AM UTC
Resolved
Feb 28, 2026, 02:28 AM UTC
Duration
16m
Detected by Pingoru
Feb 28, 2026, 02:12 AM UTC

Affected components

Character.AI

Update timeline

  1. investigating Feb 28, 2026, 02:12 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 28, 2026, 02:28 AM UTC

    This incident has been resolved.