Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on March 12, 2026 affecting Character.AI, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 10:06 PM UTC
Resolved
Mar 12, 2026, 10:25 PM UTC
Duration
19m
Detected by Pingoru
Mar 12, 2026, 10:06 PM UTC

Affected components

Character.AI

Update timeline

  1. investigating Mar 12, 2026, 10:06 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 12, 2026, 10:25 PM UTC

    This incident has been resolved.