Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on March 19, 2026 affecting Character.AI, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 10:15 PM UTC
Resolved
Mar 19, 2026, 10:30 PM UTC
Duration
14m
Detected by Pingoru
Mar 19, 2026, 10:15 PM UTC

Affected components

Character.AI

Update timeline

  1. investigating Mar 19, 2026, 10:15 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 19, 2026, 10:30 PM UTC

    This incident has been resolved.