Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on April 7, 2026 affecting Character.AI, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 11:46 AM UTC
Resolved
Apr 07, 2026, 12:05 PM UTC
Duration
19m
Detected by Pingoru
Apr 07, 2026, 11:46 AM UTC

Affected components

Character.AI

Update timeline

  1. investigating Apr 07, 2026, 11:46 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 07, 2026, 12:05 PM UTC

    This incident has been resolved.