Character AI incident

Investigating an issue

Major Resolved View vendor source →

Character AI experienced a major incident on May 2, 2026 affecting Character.AI, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 05:44 AM UTC
Resolved
May 02, 2026, 05:53 AM UTC
Duration
9m
Detected by Pingoru
May 02, 2026, 05:44 AM UTC

Affected components

Character.AI

Update timeline

  1. investigating May 02, 2026, 05:44 AM UTC

    We are currently investigating this issue.

  2. resolved May 02, 2026, 05:53 AM UTC

    This incident has been resolved.