Chameleon.io incident

Database failover causing slowness in Chameleon Builder

Notice Resolved View vendor source →

Chameleon.io experienced a notice incident on April 27, 2023, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2023, 04:30 AM UTC
Resolved
Apr 28, 2023, 04:30 AM UTC
Duration
1d
Detected by Pingoru
Apr 27, 2023, 04:30 AM UTC

Update timeline

  1. resolved Apr 27, 2023, 07:13 PM UTC

    An unexpected increase in traffic to Chameleon's database servers caused a brief slowdown with some requests taking up to 30 seconds, and some requests timing-out. This caused issues when trying to access the Chameleon Builder inside customer apps or use interfaces inside the Chameleon customer dashboard. The issue resolved itself at approximately 9:30am PST, when Chameleon's database servers automatically detected the issue and adjusted server resources accordingly.