Chameleon.io incident

Elevated rates of error - Timeouts

Notice Resolved View vendor source →

Chameleon.io experienced a notice incident on May 3, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 03, 2023, 10:15 PM UTC
Resolved
May 03, 2023, 10:15 PM UTC
Duration
—
Detected by Pingoru
May 03, 2023, 10:15 PM UTC

Update timeline

  1. resolved May 03, 2023, 10:53 PM UTC

    We've resolved the second half of yesterday's incident which involved an single member of our application server cluster being reported as connectable and available to handle requests but internally the connections were being dropped by the heroku routing layer. This resulted in the a client-facing 503 error in approximately 4% of requests when contacting urls with the prefix https://fast.chameleon.io/observe/*.