Chameleon incident

TLS Certificate errors

Notice Resolved View vendor source →

Chameleon experienced a notice incident on June 21, 2022 affecting User profile API and JavaScript CDN, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 05:40 PM UTC
Resolved
Jun 22, 2022, 07:32 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 21, 2022, 05:40 PM UTC

Affected components

User profile APIJavaScript CDN

Update timeline

  1. investigating Jun 21, 2022, 05:40 PM UTC

    Our CDN provider is investigating an issue with occasionally serving a TLS certificate that is either expired or only valid starting a small distance in the future. Our TLS certificates are provided by Lets Encrypt.

  2. monitoring Jun 22, 2022, 03:25 PM UTC

    We're continuing to monitor this but have no indication that browsers are rejecting our valid TLS certificates -- the issue appears to be in how our monitoring tool interprets the validity window. We will keep this open until they report back and we see the intermittent errors no longer showing up.

  3. resolved Jun 22, 2022, 07:32 PM UTC

    The monitoring tool has confirmed they have resolved the issue.