Chainstack incident

Polygon Mainnet - Degraded performance in Ashburn

Minor Resolved

Chainstack experienced a minor incident on July 21, 2026 affecting Polygon Global Nodes (Polygon Mainnet) and Polygon Trader Nodes (Polygon Mainnet Full (Chainstack Cloud, Ashburn)) and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 06:01 PM UTC
Resolved
Jul 21, 2026, 08:31 PM UTC
Duration
2h 30m
Detected by Pingoru
Jul 21, 2026, 06:01 PM UTC

Affected components

Polygon Global Nodes (Polygon Mainnet)Polygon Trader Nodes (Polygon Mainnet Full (Chainstack Cloud, Ashburn))Polygon Trader Nodes (Polygon Mainnet Archive (Chainstack Cloud, Ashburn))

Update timeline

  1. investigating Jul 21, 2026, 06:01 PM UTC

    We are currently investigating this incident, which currently affects connectivity within our cluster.

  2. monitoring Jul 21, 2026, 06:42 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 21, 2026, 08:31 PM UTC

    This incident has been resolved.