Chainstack incident

Timeouts with APIs hosted in Singapore region

Minor Resolved

Chainstack experienced a minor incident on April 25, 2026 affecting Chainstack and BNB Smart Chain Trader Nodes (BNB Smart Chain Mainnet Full (Chainstack Cloud, Singapore)) and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 08:06 AM UTC
Resolved
Apr 25, 2026, 08:48 AM UTC
Duration
42m
Detected by Pingoru
Apr 25, 2026, 08:06 AM UTC

Affected components

ChainstackBNB Smart Chain Trader Nodes (BNB Smart Chain Mainnet Full (Chainstack Cloud, Singapore))Ethereum Beacon (Ethereum Mainnet Beacon (Chainstack Cloud, Singapore))Plasma Global Nodes (Plasma Mainnet)TON Global Nodes (TON Testnet API v2)

Update timeline

  1. identified Apr 25, 2026, 08:06 AM UTC

    We are experiencing interruptions and timeouts with our API traffic hitting Singapore region and this is being actively investigated

  2. monitoring Apr 25, 2026, 08:22 AM UTC

    The incident has been mitigated, performance restored and we are currently monitoring the result.

  3. resolved Apr 25, 2026, 08:48 AM UTC

    This incident has been resolved.