Chain.io incident

Service Provider Incident

Major Resolved View vendor source →

Chain.io experienced a major incident on October 20, 2025, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:45 AM UTC
Resolved
Oct 20, 2025, 12:02 PM UTC
Duration
4h 17m
Detected by Pingoru
Oct 20, 2025, 07:45 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 12:02 PM UTC

    The queues are now processing and you will see accurate status updates in the portal. We will continue to monitor for any actions needed related to data from the 07:00 - 07:05 AM UTC time. We will inform any impacted customers directly. At this point, we are closing the incident. If you have noticed any other behavior which may be a problem, please contact [email protected].