Certify incident

System Outage

Major Resolved View vendor source →

Certify experienced a major incident on August 15, 2021, lasting 22h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2021, 08:21 PM UTC
Resolved
Aug 16, 2021, 06:41 PM UTC
Duration
22h 19m
Detected by Pingoru
Aug 15, 2021, 08:21 PM UTC

Update timeline

  1. investigating Aug 15, 2021, 08:21 PM UTC

    Some customers may be experiencing trouble logging in. We're investigating.

  2. identified Aug 15, 2021, 10:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 16, 2021, 03:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 16, 2021, 06:41 PM UTC

    This incident has been resolved.