Certain Outage History

Certain is up right now

Certain had 5 outages in the last 2 years totaling 22m of downtime — averaging 0.2 incidents per month.

There were 5 Certain outages since July 8, 2024 totaling 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.certain.com

Minor March 31, 2025

Performance disruption/degradation affecting UI for customers on Pod 3

Detected by Pingoru
Mar 31, 2025, 08:52 PM UTC
Resolved
Mar 31, 2025, 09:01 PM UTC
Duration
9m
Affected: UI Access
Timeline · 2 updates
  1. investigating Mar 31, 2025, 08:52 PM UTC

    We're currently investigating and working to resolve the disruption/degradation quickly. We appreciate your patience as we work to resolve this incident.

  2. resolved Mar 31, 2025, 09:01 PM UTC

    Performance Disruption was identified at 01:27 PM PST, and service was restored at 01:58 PM PST. We are now monitoring to ensure resolution

Read the full incident report →

Major March 31, 2025

Performance disruption/degradation affecting both the API and UI for customers on all Pods

Detected by Pingoru
Mar 31, 2025, 06:56 PM UTC
Resolved
Mar 31, 2025, 07:06 PM UTC
Duration
9m
Affected: API AccessAPI AccessAPI AccessAPI AccessUI AccessUI AccessUI AccessUI Access
Timeline · 2 updates
  1. investigating Mar 31, 2025, 06:56 PM UTC

    We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.

  2. resolved Mar 31, 2025, 07:06 PM UTC

    Performance Disruption was identified at 11:15 AM PST, and service was restored at 12:04 PM PST. We are now monitoring to ensure resolution

Read the full incident report →

Critical August 3, 2024

Performance disruption/degradation affecting both the API for customers on all Pods

Detected by Pingoru
Aug 03, 2024, 03:57 AM UTC
Resolved
Aug 03, 2024, 04:01 AM UTC
Duration
3m
Affected: API AccessAPI AccessAPI Access
Timeline · 2 updates
  1. investigating Aug 03, 2024, 03:57 AM UTC

    We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.

  2. resolved Aug 03, 2024, 04:01 AM UTC

    The issue is now resolved. We appreciate your patience during this incident. Time of resolution confirmed as: 9 PM PST

Read the full incident report →