Certain Outage History

Certain is up right now

Certain had 7 outages in the last 2 years totaling 41m of downtime — averaging 0.3 incidents per month.

There were 7 Certain outages since June 25, 2024 totaling 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.certain.com

Minor March 31, 2025

Performance disruption/degradation affecting UI for customers on Pod 3

Detected by Pingoru
Mar 31, 2025, 08:52 PM UTC
Resolved
Mar 31, 2025, 09:01 PM UTC
Duration
9m
Affected: UI Access
Timeline · 2 updates
  1. investigating Mar 31, 2025, 08:52 PM UTC

    We're currently investigating and working to resolve the disruption/degradation quickly. We appreciate your patience as we work to resolve this incident.

  2. resolved Mar 31, 2025, 09:01 PM UTC

    Performance Disruption was identified at 01:27 PM PST, and service was restored at 01:58 PM PST. We are now monitoring to ensure resolution

Read the full incident report →

Major March 31, 2025

Performance disruption/degradation affecting both the API and UI for customers on all Pods

Detected by Pingoru
Mar 31, 2025, 06:56 PM UTC
Resolved
Mar 31, 2025, 07:06 PM UTC
Duration
9m
Affected: API AccessAPI AccessAPI AccessAPI AccessUI AccessUI AccessUI AccessUI Access
Timeline · 2 updates
  1. investigating Mar 31, 2025, 06:56 PM UTC

    We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.

  2. resolved Mar 31, 2025, 07:06 PM UTC

    Performance Disruption was identified at 11:15 AM PST, and service was restored at 12:04 PM PST. We are now monitoring to ensure resolution

Read the full incident report →

Critical August 3, 2024

Performance disruption/degradation affecting both the API for customers on all Pods

Detected by Pingoru
Aug 03, 2024, 03:57 AM UTC
Resolved
Aug 03, 2024, 04:01 AM UTC
Duration
3m
Affected: API AccessAPI AccessAPI Access
Timeline · 2 updates
  1. investigating Aug 03, 2024, 03:57 AM UTC

    We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.

  2. resolved Aug 03, 2024, 04:01 AM UTC

    The issue is now resolved. We appreciate your patience during this incident. Time of resolution confirmed as: 9 PM PST

Read the full incident report →

Notice June 26, 2024

Performance disruption affecting customers on all pods

Detected by Pingoru
Jun 26, 2024, 05:44 PM UTC
Resolved
Jun 26, 2024, 05:44 PM UTC
Duration
Affected: API AccessAPI AccessAPI AccessAPI AccessUI AccessUI AccessUI AccessUI Access
Timeline · 1 update
  1. resolved Jun 26, 2024, 05:44 PM UTC

    Description: Performance disruption affecting the API and UI for customers on all Pods. Status: A Performance Disruption was identified at 10:27 AM PT, and service was restored at 10:37 AM PT. We appreciate your patience during this incident.

Read the full incident report →

Critical June 26, 2024

API - POD 3

Detected by Pingoru
Jun 26, 2024, 04:05 PM UTC
Resolved
Jun 26, 2024, 04:24 PM UTC
Duration
19m
Affected: API Access
Timeline · 2 updates
  1. investigating Jun 26, 2024, 04:05 PM UTC

    Description: Performance disruption/degradation affecting API for customers on Pod 3 Status: We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.

  2. resolved Jun 26, 2024, 04:24 PM UTC

    Description: Performance disruption/degradation affecting API for customers on Pod 3 Status: The issue is now resolved. We appreciate your patience during this incident. The time of resolution is confirmed as: 09:24 PST

Read the full incident report →