Certain incident

Performance disruption Subset of customers on Pods 2

Major Resolved View vendor source →

Certain experienced a major incident on May 8, 2024 affecting UI Access, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 10:42 PM UTC
Resolved
May 09, 2024, 12:06 AM UTC
Duration
1h 24m
Detected by Pingoru
May 08, 2024, 10:42 PM UTC

Affected components

UI Access

Update timeline

  1. investigating May 08, 2024, 10:42 PM UTC

    Description: Performance disruption affecting the UI for a subset of customers on Pod 2 Status: We're currently investigating and working to quickly resolve the disruption. We appreciate your patience as we work to resolve this incident.

  2. resolved May 09, 2024, 12:06 AM UTC

    Description: Performance disruption affecting the UI for a subset of customers on Pod 2 Status: The issue is now resolved. We appreciate your patience during this incident. Time of resolution confirmed as: 5:00 PM PT