Certain incident

Performance Disruption Affecting Customers on Pods 0 and 7 (Pre-Production / VTE)

Critical Resolved View vendor source →

Certain experienced a critical incident on June 17, 2024 affecting API Access and API Access and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 04:16 PM UTC
Resolved
Jun 17, 2024, 06:37 PM UTC
Duration
2h 20m
Detected by Pingoru
Jun 17, 2024, 04:16 PM UTC

Affected components

API AccessAPI AccessUI AccessUI Access

Update timeline

  1. investigating Jun 17, 2024, 04:16 PM UTC

    Description: Performance disruption affecting UI and API for customers on Pods 0 and 7 Status: We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.

  2. resolved Jun 17, 2024, 06:37 PM UTC

    Description: Performance disruption affecting UI and API for customers on Pods 0 and 7 Status: Performance Disruption was a identified at 8:12AM PT and service restored at 11:33AM PT.