Certain incident

Performance disruption/degradation affecting both the API and UI for customers on all Pods

Critical Resolved View vendor source →

Certain experienced a critical incident on June 27, 2024 affecting API Access and API Access and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 05:32 PM UTC
Resolved
Jun 27, 2024, 07:03 PM UTC
Duration
1h 31m
Detected by Pingoru
Jun 27, 2024, 05:32 PM UTC

Affected components

API AccessAPI AccessUI AccessUI Access

Update timeline

  1. investigating Jun 27, 2024, 05:32 PM UTC

    Description: Performance disruption/degradation affecting both the API and UI for customers on all Pods Status: We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.

  2. resolved Jun 27, 2024, 07:03 PM UTC

    Description: Performance disruption/degradation affecting both the API and UI for customers on all Pods Status: Performance Disruption was identified at 10:20 AM PST and service was restored at 10:45 AM PST. We are now monitoring to ensure the resolution