Certain incident

Performance disruption/degradation affecting both the API for customers on all Pods

Certain experienced a critical incident on August 3, 2024 affecting API Access and API Access and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started: Aug 03, 2024, 03:57 AM UTC
Resolved: Aug 03, 2024, 04:01 AM UTC
Duration: 3m
Detected by Pingoru: Aug 03, 2024, 03:57 AM UTC

Affected components

API AccessAPI AccessAPI Access

Update timeline

investigating Aug 03, 2024, 03:57 AM UTC

We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.
resolved Aug 03, 2024, 04:01 AM UTC

The issue is now resolved. We appreciate your patience during this incident. Time of resolution confirmed as: 9 PM PST