Certain incident

Performance disruption/degradation affecting both the API and UI for customers on all Pods

Major Resolved View vendor source →

Certain experienced a major incident on March 31, 2025 affecting API Access and API Access and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 06:56 PM UTC
Resolved
Mar 31, 2025, 07:06 PM UTC
Duration
9m
Detected by Pingoru
Mar 31, 2025, 06:56 PM UTC

Affected components

API AccessAPI AccessAPI AccessAPI AccessUI AccessUI AccessUI AccessUI Access

Update timeline

  1. investigating Mar 31, 2025, 06:56 PM UTC

    We're currently investigating and working to quickly resolve the disruption/degradation. We appreciate your patience as we work to resolve this incident.

  2. resolved Mar 31, 2025, 07:06 PM UTC

    Performance Disruption was identified at 11:15 AM PST, and service was restored at 12:04 PM PST. We are now monitoring to ensure resolution