Ceros experienced a minor incident on May 31, 2022 affecting File Export, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 31, 2022, 02:47 PM UTC
We are urgently investigating reports of an issue that is preventing users from exporting Ceros Studio experiences. We apologize for any inconvenience this may have caused. Please subscribe to this status page to receive status updates via email as soon as they become available.
- monitoring May 31, 2022, 03:34 PM UTC
We are happy to report that we have implemented a fix for the issue causing exporting Ceros Studio experiences! We are monitoring the fix to ensure everything is functioning as expected. Should you have any questions about this issue or continue to experience this issue, please email [email protected]. Thank you for your patience as we worked diligently to find a fix for this issue.
- resolved Jun 01, 2022, 02:50 PM UTC
We are happy to report that we have implemented a fix for the issue causing exporting Ceros Studio experiences! Should you have any questions about this issue or continue to experience this issue, please email [email protected]. Thank you for your patience as we worked diligently to find a fix for this issue.