Ceros experienced a minor incident on December 15, 2023 affecting Studio, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 15, 2023, 10:39 PM UTC
We have identified an issue caused by Cloudflare which is preventing some users from being able to access the Ceros Studio. This issue is reliant on Cloudflare resolving the "increased rates of HTTP 5xx errors" issue, as discussed on the Cloudflare status page - https://www.cloudflarestatus.com. Some users have reported seeing "Connection Lost" errors while working in the studio. This does not impact published experiences. We will continue to provide updates on this as soon as they become available.
- monitoring Dec 15, 2023, 10:47 PM UTC
We are happy to report that Cloudflare has implemented a fix and is closely monitoring for any further issues. You can continue to monitor that progress here - https://www.cloudflarestatus.com/ Should you have any questions or continue to experience this issue, please email [email protected] Thank you for your patience.
- resolved Dec 15, 2023, 11:19 PM UTC
The issue with Cloudflare has been resolved and everything should be functioning correctly. Should you have any questions about this issue or continue to experience this issue, please email [email protected]