Ceros experienced a minor incident on January 23, 2025 affecting Studio and User Access, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 23, 2025, 07:18 PM UTC
Some users are experiencing issues loading admin.ceros.com. We are actively investigating the cause. Published content does not appear to be impacted.
- identified Jan 23, 2025, 07:38 PM UTC
We have identified the source of the issue and are working to deploy a fix.
- monitoring Jan 23, 2025, 10:13 PM UTC
A fix has been deployed and those who were unable to access admin.ceros.com should once again be able to. Thank you for your patience. We will continue to monitor for any issues. Please report concerns to [email protected]
- resolved Jan 23, 2025, 10:57 PM UTC
The issue impacting some users' ability to log into admin.ceros.com has been resolved and all systems are restored. Please report any concerns to [email protected]