Cerbo incident

Errors on login

Notice Resolved View vendor source →

Cerbo experienced a notice incident on October 7, 2024, lasting 8h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 04:44 PM UTC
Resolved
Oct 08, 2024, 01:00 AM UTC
Duration
8h 15m
Detected by Pingoru
Oct 07, 2024, 04:44 PM UTC

Update timeline

  1. investigating Oct 07, 2024, 04:44 PM UTC

    Some users are reporting an error message when logging into Cerbo. We are investigating the issue and expect to have a resolution soon

  2. monitoring Oct 07, 2024, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results. If you experience a login error - please submit a ticket to [email protected] so our engineers can implement a fix.

  3. resolved Oct 08, 2024, 04:40 PM UTC

    This issue has been resolved and we don't expect any further errors on logging in