Cerbo experienced a notice incident on April 4, 2025, lasting 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 04, 2025, 01:46 PM UTC
LabCorp is experiencing issues with their server which is effecting Cerbo's ability to send and receive labs at the moment. We are patiently waiting on a status update from LabCorp on when the issue will be resolved.
- identified Apr 04, 2025, 02:07 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 04, 2025, 02:08 PM UTC
Cerbo is currently investigating the reports on scanner issues along with the LabCorp issues.
- monitoring Apr 04, 2025, 02:14 PM UTC
Both LabCorp and Scanner issues have be identified and resolved. We are continuing to monitor the situation.
- resolved Apr 04, 2025, 02:16 PM UTC
The LabCorp and Scanner issues have been resolved. We apologize for the disruptions in service this morning. Please report any lingering issues to [email protected].