Cerbo incident

Errors when e-ordering via the CPL interface

Notice Resolved View vendor source →

Cerbo experienced a notice incident on May 20, 2025, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 05:07 PM UTC
Resolved
May 23, 2025, 08:19 PM UTC
Duration
3d 3h
Detected by Pingoru
May 20, 2025, 05:07 PM UTC

Update timeline

  1. identified May 20, 2025, 05:07 PM UTC

    CPL has confirmed they are aware of the issue and are working towards a resolution.

  2. identified May 20, 2025, 05:09 PM UTC

    The issue appears to be primarily affecting customers in Texas.

  3. resolved May 23, 2025, 08:19 PM UTC

    This incident has been resolved.