Cerbo incident

Update error causing eRx and other issues in one cluster

Notice Resolved View vendor source →

Cerbo experienced a notice incident on May 28, 2025, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 02:01 PM UTC
Resolved
May 28, 2025, 05:43 PM UTC
Duration
3h 41m
Detected by Pingoru
May 28, 2025, 02:01 PM UTC

Update timeline

  1. investigating May 28, 2025, 02:01 PM UTC

    We are currently investigating this issue.

  2. identified May 28, 2025, 04:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 28, 2025, 05:43 PM UTC

    This incident has resolved, and the system is working correctly.