Cerbo experienced a minor incident on June 9, 2025 affecting Fax Services, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Fax Services
Update timeline
- investigating Jun 09, 2025, 03:41 PM UTC
Interfax has confirmed an issue with their internal system. The error code -150 indicates it's temporary and the customer needs to try again shortly
- monitoring Jun 09, 2025, 03:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 09, 2025, 04:43 PM UTC
This incident has been resolved by Interfax, all outbound faxes should be operational.