Cerbo incident

Quest Order Sending Error: "Quest's servers refused the order"...

Critical Resolved View vendor source →

Cerbo experienced a critical incident on June 17, 2025 affecting Quest Diagnostics, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 03:29 PM UTC
Resolved
Jun 17, 2025, 04:05 PM UTC
Duration
35m
Detected by Pingoru
Jun 17, 2025, 03:29 PM UTC

Affected components

Quest Diagnostics

Update timeline

  1. investigating Jun 17, 2025, 03:29 PM UTC

    We are currently investigating this issue.

  2. identified Jun 17, 2025, 03:49 PM UTC

    Quest has confirmed they are experiencing a widespread service disruption and are working to resolve the issue. No ETA is available at this time

  3. resolved Jun 17, 2025, 04:05 PM UTC

    This incident has been resolved.