Cerbo incident

Unable to send secure messages to patient portal

Minor Resolved View vendor source →

Cerbo experienced a minor incident on September 4, 2025, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 12:53 PM UTC
Resolved
Sep 04, 2025, 01:32 PM UTC
Duration
38m
Detected by Pingoru
Sep 04, 2025, 12:53 PM UTC

Update timeline

  1. identified Sep 04, 2025, 12:53 PM UTC

    We have identified the issue and will have a fix in place shortly.

  2. resolved Sep 04, 2025, 01:32 PM UTC

    This incident has been resolved.