CentralReach incident

AWS Service Disruption

Critical Resolved View vendor source →

CentralReach experienced a critical incident on October 30, 2021 affecting CentralReach Platform, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2021, 08:50 PM UTC
Resolved
Oct 30, 2021, 09:25 PM UTC
Duration
35m
Detected by Pingoru
Oct 30, 2021, 08:50 PM UTC

Affected components

CentralReach Platform

Update timeline

  1. investigating Oct 30, 2021, 08:50 PM UTC

    We are experiencing a confirmed Amazon Web Services Outage which is affecting software providers on the East Coast. As a result, this is preventing users from logging in to CentralReach. We apologize for the inconvenience, and we are working rapidly with AWS to restore access.

  2. resolved Oct 30, 2021, 09:25 PM UTC

    This incident has been resolved.