CentralReach incident

System Performance

Minor Resolved View vendor source →

CentralReach experienced a minor incident on April 20, 2022 affecting CentralReach Platform, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2022, 06:32 PM UTC
Resolved
Apr 20, 2022, 09:15 PM UTC
Duration
2h 42m
Detected by Pingoru
Apr 20, 2022, 06:32 PM UTC

Affected components

CentralReach Platform

Update timeline

  1. identified Apr 20, 2022, 06:32 PM UTC

    We have detected intermittent issues in some areas of the CentralReach application. We have mitigated the issue, but some users may experience slowness in those areas.

  2. identified Apr 20, 2022, 07:14 PM UTC

    We are continuing to work on a fix for this issue. We will provide an additional update within 30 minutes.

  3. identified Apr 20, 2022, 07:52 PM UTC

    We are still detecting intermittent issues in some areas of the CentralReach application, and we are continuing to work toward a complete resolution.

  4. resolved Apr 20, 2022, 09:20 PM UTC

    This incident has been resolved.