CentralReach experienced a minor incident on July 19, 2021 affecting CentralReach Platform, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
CentralReach Platform
Update timeline
- identified Jul 19, 2021, 01:19 PM UTC
Due to an update at Amazon Web Services (AWS) our team will be rotating servers in order to address sporadic latency, reporting issues, and timeout errors across the platform. Our team is working to complete the server rotation as soon as possible. We apologize for the inconvenience.
- resolved Jul 19, 2021, 02:30 PM UTC
This incident has been resolved.