CentralReach experienced a major incident on October 24, 2022 affecting CentralReach Platform, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
CentralReach Platform
Update timeline
- investigating Oct 24, 2022, 01:20 PM UTC
We are currently investigating reports of a service disruption that is preventing users from logging in to CentralReach. We apologize for the inconvenience, and we are working rapidly to restore access.
- monitoring Oct 24, 2022, 01:27 PM UTC
The cause of this morning's disruption was identified and resolved. The platform is now operational while we continue monitoring.
- resolved Oct 24, 2022, 02:35 PM UTC
Monitoring is complete--platform performance and log ins are fully operating as expected.