Census incident

Sync list UI not loading

Major Resolved View vendor source →

Census experienced a major incident on June 4, 2025 affecting Census Sync Management UI, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 08:11 PM UTC
Resolved
Jun 04, 2025, 08:54 PM UTC
Duration
43m
Detected by Pingoru
Jun 04, 2025, 08:11 PM UTC

Affected components

Census Sync Management UI

Update timeline

  1. identified Jun 04, 2025, 08:11 PM UTC

    The Census sync list UI is not loading for some customers. We have identified a faulty deployment and we are reverting it. The sync engine is not affected.

  2. identified Jun 04, 2025, 08:24 PM UTC

    A fix for this issue is currently being deployed and will be in place in the next 15-30 minutes

  3. monitoring Jun 04, 2025, 08:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2025, 08:54 PM UTC

    This incident has been resolved.