Census experienced a minor incident on January 25, 2024 affecting Census Sync Management UI and Sync Engine, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Census Sync Management UISync Engine
Update timeline
- investigating Jan 25, 2024, 08:27 PM UTC
We are currently displaying two triggered Sync Run instances for every actual triggered Sync that has been recently created. The duplicate run is getting marked as Canceled. This is a display and notification bug only at this time, and Syncs are not actually running twice. We have found root cause and are working to mitigate.
- monitoring Jan 25, 2024, 09:22 PM UTC
We are no longer attempting to create duplicate Sync Runs.
- resolved Jan 26, 2024, 12:37 AM UTC
This incident has been resolved.