Census incident

Census UI not loading for some users

Major Resolved View vendor source →

Census experienced a major incident on March 20, 2024 affecting Census Sync Management UI, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2024, 12:21 AM UTC
Resolved
Mar 20, 2024, 03:37 AM UTC
Duration
3h 15m
Detected by Pingoru
Mar 20, 2024, 12:21 AM UTC

Affected components

Census Sync Management UI

Update timeline

  1. investigating Mar 20, 2024, 12:21 AM UTC

    We are currently investigating this issue.

  2. identified Mar 20, 2024, 02:28 AM UTC

    We have identified an issue causing pages for large workspaces to fail to render and 0.5% of other requests to fail. We are rolling out a fix.

  3. monitoring Mar 20, 2024, 02:39 AM UTC

    The fix has been deployed. We are monitoring to make sure we are no longer seeing the issue.

  4. resolved Mar 20, 2024, 03:37 AM UTC

    This incident has been resolved.